Desktop Support

DESKTOP SUPPORT HOUSTON, TX CONTRACT OPPORTUNITY

Take your career to the next level with COMPUCOM. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.

OVERVIEW

MUST BE A+ CERTIFIED

- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Break-fix and repair a must.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights, security and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision.
- Primary job functions do not typically require exercising independent judgment.

REQUIREMENTS

- Entry level- 3 years of experience in the field or in a related area and an Associate's degree or equivalent
- Knowledge of commonly-used Tech Support concepts, practices, and procedures

*CompuCom supports Employment Equity and Diversity* Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America.