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Desktop Support
Eingestellt von Huxley Associates aus Frankfurt am Main
Gesuchte Skills: Support, Citrix
Projektbeschreibung
Primary Responsibilities:
* Provide support and problem resolution to users via phone, in-person, email, and/or remotely
* Create, respond, and monitor tickets in the primary ticket queue (Altiris)
* Active Directory (reporting, creation and modification of objects)
* Escalate issues as necessary to proper support groups within IT
* End user device support (ex. printers, scanners, and faxes)
* Smartphone hardware and service support
* Software installation (via Altiris or source installation)
* Manage 3rd party suppliers and service providers
Mandatory Requirements:
* Degree in technology discipline or equivalent experience
* Excellent written and verbal communications and interpersonal skills
* Working knowledge of computer systems and hardware including back-end components
* High responsiveness to user request and good time management skills
Skills:
* Experience with Windows 7 and Office 2010
* Experience with Active Directory and Exchange Management Console
* Familiarity with VMWare and Citrix XenDesktop
* Familiarity with Altiris Console and Notification Server
* Experience supporting a Virtualized Desktop Infrastructure
* Experience supporting market data services (Reuters, Bloomberg, FactSet)
* Understanding of IT Infrastructure technologies and related technologies.
If this role is of interest to you please apply here, or call me at 212-707-8501. Thanks!
To find out more about Huxley Associates please visit www.huxley.com
Projektdetails
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Einsatzort:
Boston, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges