Desktop Support

THE CLIENT

Our client is a leading company in their field with offices through the APAC region as well as operations in the Americas and Europe. They have a small but yet complex IT environment and are now looking to bring on a Technical Support Engineer for a 6 month period.

THE ROLE:

Our client is seeking an experienced Desktop/Technical Support Engineer to join their existing team for a 6 month period. Due to a number of ongoing projects they are seeking an engineer who can take ownership of Level 1 & 2 Support for the business, whilst also in time gain further exposure to their systems on a local, regional and national scale.

DUTIES WILL INCLUDE:

- Technical Support of users (L1/2/3) as well as Server and Network support.
- Taking ownership of support issues from initial notification through to closure where possible
- Assist with support and maintenance of Microsoft Windows Server 2003/2008 environment along with Exchange 2003/2008

THE REQUIREMENTS:

Our client is seeking a competent all rounder with previous experience in a similar role in a medium sized organisation.

OTHER REQUIREMENTS WILL INCLUDE:

- Experience with Server OS including Windows Server 2003/2008 & Exchange 2003/2010
- Previous exposure to Cisco networking technologies
- Exposure to Citrix and advantage
- Relevant industry certification(s)
- ITIL exposure or certification an advantage also

IN RETURN:

- Small, progressive team with the opportunity to work on various projects
- Complex and challenging work environment with a developing Infrastructure
- CBD Location
- 5 Month Contract