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Desktop/Deskside Support Specialist - Secret Clearance Job
Eingestellt von Yoh
Gesuchte Skills: Support, Lift
Projektbeschreibung
POSSESSION OF A SECRET CLEARANCE IS REQUIRED AS A CONDITION FOR EMPLOYMENT.
TOP SKILLS SHOULD YOU POSSESS:
- Experienced with Desktop/Deskside Information Technology Support
- Experienced with SW/HW installations for personal computing systems
- Active Secret clearance
- CompTIA Security + CE Certification
WHAT YOU'LL BE DOING:
- Perform routine service requests, software installations, problem diagnosis and resolution in accordance with contractual scope and timeliness requirements.
- Under general supervision in a consolidated call center/help desk environment, provide technical software and hardware problem resolution on personal computer systems.
- Communicate technical solutions in a user-friendly, professional, and courteous manner
- Provide one-on-one training to users as needed.
- Accurately enter, code, and track issues (tickets) in accordance with established guidelines.
- Refer (transfer) more complex problems to the appropriate 2nd Tier support department.
- Perform related administrative and reporting requirement as required.
WHAT YOU NEED TO BRING TO THE TABLE:
- Active DoD Secret Clearance
- CompTIA Security+ CE
- Ability to routinely lift 50 lbs.
BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:
- Microsoft Windows 7
- Microsoft Active Directory Account Management
- NetIQ Directory Resource Administration (DRA)
- BMC Remedy Ticketing System
GET HIRED, APPLY NOW!
RECRUITER: Jeff Windham
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.
J2W: INFOTECH
TAX TERM: CON_W2J2WYOHFED
Ref:
YFS/Aviation: IT & Telecom
Projektdetails
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Einsatzort:
El Segundo, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Webentwicklung, Sonstiges