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Desktop/Deskside Support Specialist - Secret Clearance Job

Eingestellt von Yoh

Gesuchte Skills: Support, Lift

Projektbeschreibung

DESKTOP/DESK SIDE SUPPORT SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in Los Angels, CA (Los Angeles AFB).

POSSESSION OF A SECRET CLEARANCE IS REQUIRED AS A CONDITION FOR EMPLOYMENT.

TOP SKILLS SHOULD YOU POSSESS:

- Experienced with Desktop/Deskside Information Technology Support
- Experienced with SW/HW installations for personal computing systems
- Active Secret clearance
- CompTIA Security + CE Certification

WHAT YOU'LL BE DOING:

- Perform routine service requests, software installations, problem diagnosis and resolution in accordance with contractual scope and timeliness requirements.
- Under general supervision in a consolidated call center/help desk environment, provide technical software and hardware problem resolution on personal computer systems.
- Communicate technical solutions in a user-friendly, professional, and courteous manner
- Provide one-on-one training to users as needed.
- Accurately enter, code, and track issues (tickets) in accordance with established guidelines.
- Refer (transfer) more complex problems to the appropriate 2nd Tier support department.
- Perform related administrative and reporting requirement as required.

WHAT YOU NEED TO BRING TO THE TABLE:

- Active DoD Secret Clearance
- CompTIA Security+ CE
- Ability to routinely lift 50 lbs.

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Microsoft Windows 7
- Microsoft Active Directory Account Management
- NetIQ Directory Resource Administration (DRA)
- BMC Remedy Ticketing System

GET HIRED, APPLY NOW!

RECRUITER: Jeff Windham

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

J2W: INFOTECH

TAX TERM: CON_W2J2WYOHFED

Ref:

YFS/Aviation: IT & Telecom

Projektdetails

  • Einsatzort:

    El Segundo, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Webentwicklung, Sonstiges

  • Skills:

    support, lift

Yoh