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Deskside Engineer

Eingestellt von Gazelle Global Consulting

Gesuchte Skills: Client, Engineer, Oem

Projektbeschreibung

Dutch speaking Deskside Engineer

6 month rolling contract based in Eindhoven

The Deskside Engineer will ideally have the following skills and expertise:

* Dutch Speaking
* Preferred Dell/HP Certified Technician for ordering parts through OEM and parts replacement
* Strong Microsoft Office skills (Outlook, Word, and Excel)
* Strong Microsoft operating System installation and troubleshooting skills
* Minimal 4 years of experience in hardware, software and networking implementation and troubleshooting in a Helpdesk or Deskside Support environment with an emphasis on Apple/Mac support
* Experience supporting Casper for deployments and software management
* Experience supporting Virtual Desktops
* Experience in SCCM level 1 troubleshooting
* Strong Break/Fix skills Desktops, Workstations, Notebooks and Printers
* Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
* Strong customer service skills
* Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
* Strong written and verbal communication skills
* Must be detail oriented and self-motivating
* Ability to successfully pass a background security check
* Experience including remote control of PCs and video conferencing knowledge
* Handling of Tape Media and basic Back-ups loading and loading techniques
* Rotational On-call for executive support
* Coordination with client asset management group in procurement of new Hardware using client provided database system ( equivalent to Tivoli Asset Manager)
* Tracking of Hardware, Goods receipt, shipping to other locations after pre-prep on packing and scanning of equipment's to update asset database and redeployment of HW to client associated according to new hires, job transfer schedules
* Imaging of Hardware primarily on windows 7
* Asset Refresh Engagements, planning, scheduling and assignment works
* Retrieval of Hardware for client terminations and job transfers
* Disposal of Hardware in coordination with client's physical disposal agency
* Monthly inventory database reporting with in-stock assets with proper accuracy and ownership using database system equivalent to Tivoli Asset Manager and associated reporting toolsg

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Projektdetails

  • Einsatzort:

    Eindhoven, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    6 - 12months +

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Gazelle Global Consulting