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Desk Site Support Engineer
Eingestellt von Networkers International Plc
Gesuchte Skills: Support, Engineer
Projektbeschreibung
We are currently looking for a Desk Site Support Engineer in the Netherlands - to provide VIP support. Location: Amsterdam, near WTC - Parking in that area is a challenge, and very costly. Client will not reimburse parking costs so it might be better for people to come with public transport. The location is very easy to reach by public transport (train/tram/bus)
Role: provide desk site support and mobile device support to client end users. Therefore we need someone with on site, 2nd line direct end user support profile and experience. We are not interested in network/system managers, and we don't need people who gained most of their experience on a (remote) helpdesk
Day-to-day activities:
- Solve all HW & SW incident calls which could not be solved remotely (by the service desk)
- Perform Installs, Moves, Adds, Changes & De-installs of user equipment
- Small HW repairs like change of memory, hard-disk, DVD drive etc.
- Good admin skills to register & maintain asset data base
- Windows 7 skills & preferably certified
- Good communication skills
- Stress resistance and responsibility
- Lenovo and/or Dell laptop+desktop HW knowledge
- Ability to work in a small onsite team
- Preferably have experience with Remedy as a Logging Tool
Other requirements:
- As this location is for the client's VIP's, we need very good communication and customer service skills. The right candidate knows how do dress him/herself appropriately in a VIP business environment.
- The candidate must have 3-5 years' experience with providing on site end user support in a managed services organization.
Language: fluent in Dutch and English. Speaking German would be absolutely beneficial Start date: 1 February End date: for now we have a commitment from the customer for 6 months but there is a possibility we will extend
Projektdetails
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Einsatzort:
Amsterdam, Niederlande
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Projektbeginn:
asap
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Projektdauer:
6 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges