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Desk Side Engineer
Eingestellt von Silverlink Technologies
Gesuchte Skills: Support, Oem, Engineer
Projektbeschreibung
SKILLS: FIELD SUPPORT, OEM, DESKTOPS, WORKSTATIONS, NOTEBOOKS
ROLE: DESK SIDE ENGINEER
LOCATION: MADRID, SPAIN
DURATION: 6 MONTHS +
JD
- At least 3 years hands on experience in field Support Services
- OEM Certified Technician for ordering parts through OEM and parts replacement
- Strong Microsoft Office skills (Outlook, Word, and Excel)
- Strong Microsoft operating System installation and troubleshooting skills
- Strong Break/Fix skills Desktops, Workstations, Notebooks and Printers
- Basic knowledge to support Mac devices
- Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD
- Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
- Strong customer service skills
- Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
- Strong written and verbal communication skills
- Must be detail oriented and self-motivating
- Experience including remote control of PCs and video conferencing knowledge
- Handling of Tape Media and basic Back-ups loading and loading techniques
- Rotational On-call for executive support
ROLE: DESK SIDE ENGINEER
LOCATION: MADRID, SPAIN
DURATION: 6 MONTHS +
JD
- At least 3 years hands on experience in field Support Services
- OEM Certified Technician for ordering parts through OEM and parts replacement
- Strong Microsoft Office skills (Outlook, Word, and Excel)
- Strong Microsoft operating System installation and troubleshooting skills
- Strong Break/Fix skills Desktops, Workstations, Notebooks and Printers
- Basic knowledge to support Mac devices
- Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD
- Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
- Strong customer service skills
- Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
- Strong written and verbal communication skills
- Must be detail oriented and self-motivating
- Experience including remote control of PCs and video conferencing knowledge
- Handling of Tape Media and basic Back-ups loading and loading techniques
- Rotational On-call for executive support
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges