Deployment Manager (Brussels)

Je functie: Context
The department Customer Intimacy&Experience Retail & enterprise is responsible for the Production & of Retail, Private Banking & CPBB critical applications
We ensure 2nd Line level support for business applications for theses domains and we are responsible of the IT operational support of critical applications in Qa and Production. Main activities are in Brussels with transversal coordination ( France, Italy)).

Function Description
We are actively searching for Deployment Managers who will be in charge of coordination of the different runbooks and will actively follow the different applications activities in the context of the Data Center Move
The aim is to re-enforce our Channels, to ensure the RUN and the Deployment of the different channels concerned : Web & Digital, Branches, ATM
You must have strong technology and multi-platform knowledge and good coordination & communication skills.
as Deployment Manager & Specialist:
1. to ensure that all deployments are carried out on schedule, are fully deployed, implemented and functioning in the operational environments .
2. to prepare the details of the runbook including all stakeholders
3. to analyze all technical dependencies between the different components
4. to update CSA (Current State Architecture ) document based on detailed Technical design
5. to update, create, all documentation ("Dossier d'exploitation") for the support.as incident solver ( RUN)
6. to find and implement solutions in order to solve incidents.
7. to document the resolution progress and the applied solutions.
8. to Investigate, analyse and document incident cause, and solution
9. to evaluate with the team responsible if an incident has to be escalated to the Incident Manager (IMod)
You will be integrated in a team which will also follow the move of applications to a new Data Center.

Start Date ASAP
Duration 12 months

Location
Brussels
Je profiel: Required knowledge / Experience

Education
Bachelor/Master or equivalent by experience in Computer science

Certification
ITIL knowledge

Languages Requirement
French Good
Dutch basic
English Good

Experience
minimum 5 years of experience in Retail domains, WebSphere technologies, Wintel, Security, networking.

Technical Experience
Mandatory
You will be able to understand and execute technical runbooks and the complexity of Architecture design

Technical skills :
- Good Knowledge of Wintel.
- Unix & Linux Environment
- WebSphere experience ( harvest tool)
- Operating systems, : Solaris, Aix, Unix, Windows Server
- Database oracle
- Administration of Web Server
- Experience in a second line can be useful
- Experience in Technical Data Move is an advantage

Preferable
Knowledge of retail domain.

Soft skills
Team Spirit
Quick self-starter, pro-active attitude
Good communication and pro-active attitude
Good analytical and synthesis skills
Good oral and written communication
Ability to work in a dynamic and multi-cultural environment
Flexible, accurate & control minded.
Quality driven
Prepared to be on-call on a regular bases (every 4-5 weeks)
Knowledge of Agile Methodology