Deployment Field Engineer

We currently have a requirement for a Field-Based Deployment Engineer to undertake a short-term contract to last between two to three months in duration. We are looking for individuals who possess the skills to undertake typical build and deployment duties with a focus on end-user support.

You will be home-based but will be required to travel to our clients various sites within the Midlands to aid with deployment and desk-side support.

As such, it is vitally important that you possess your own transport. Please note that travelling expenses such as mileage and parking will be reimbursed accordingly.

In addition to the above requirements, you will also possess at least three years working experience within a deployment role and be available for interview at short notice.

Key Responsibilities

- Installing new hardware, including desktops, laptops, monitors' and docking stations, at specified locations.
- Performing Pre-Deployment checks with the users and identifying any potential issues relating to the rollout project.
- Reconfiguring the user's profile and settings to new deployed machine.
- Providing fault analysis to various core operating systems, platforms and applications, as well as being able to provide support and apply desktop fault resolution for the approved application suite
- Diagnose hardware faults and provide both remote assistance and desk side support to various business areas within the support remit
- Provide expertise in all aspects of IT desktop fault function and deployment of all new kit and peripherals under the Installs, Moves and changes environment

Qualifications/Skills

- Previous rollout experience in a large scale deployment project.
- Outstanding customer service, presentation, organisational & communication skills
- Solid knowledge of Windows XP & Windows 7 operating systems.
- Active Directory/QARS user account administration experience
- Experience providing remote fault analysis, via verbal communication and IT remote control tools.
- Experience of supporting VPN and remote connection tools, in relation to Broadband and 3G technologies.
- Proficient in Blackberry usage & support.
- Proficient with Microsoft Outlook 2003, 2007 & 2010.
- Previous banking experience desirable.

All applications should be done via our main website - click 'Apply' below.

*Faxing is not our preferred method of application. Please Apply to ALL positions by clicking "Apply Now"*