Department Support Specialist

SUMMARY

- Provides clerical support for Operations.
- Responsibilities include processing incoming work, electric equipment updates in PassPort and GIS, maintaining local files of distribution maps, job close out and archive of records, maintaining databases, ordering supplies.

DUTIES:

- Enter equipment updates into PassPort and GIS; requires researching and reviewing maps to verify equipment location for load relief and conversions completed in the field.
- Process incoming work; duties include tracking work orders and existing Engineering Changes (ECs).
- Create ECs for emergent work and omitted ECs for planned work in PassPort. This task involves entering pertinent work package data in PassPort as well identifying affecting documents.
- Perform job close out and archival which includes tracking work orders, updating job close out in PassPort, maintaining Excel spreadsheet documenting archive box number and contents, and contacting offsite storage facility for pickup and retrieval of archived jobs.
- Enter Gas Facility Records into PassPort extracting information from a two-sided form.
- Research is done for incorrect data or data rejection from PassPort using data from PassPort, Mainframe (CIS & SAMS). Copies of the form are forwarded to the locator and original is filed. Error reports are reviewed and research is done for error corrections.

SKILLS:

REQUIREMENTS:

- High School diploma with a minimum of 5 years clerical experience.
- Knowledge of the electric and gas distribution systems, and basic knowledge of print reading are required to perform normal duties and audits.
- Experience with the use of PC and Mainframe applications including: PassPort, Framme, basic Microstation skills, PeopleSoft payroll, EERs, PaymentNet, Microsoft Word, Excel, PowerPoint and Windows.
- Ability to set up and maintain computerized and non-computerized tracking and filing systems.
- Demonstrated typing ability.
- Excellent verbal and written communication skills.