DD54455 - End User Support Analyst II

PeopleSourcer does not use third parties.  All candidates must be local NY residents to be considered for this position.

JOB DESCRIPTION:
Provide support for Learning Management System (LMS) administration including coordination and set-up of courses entered in the LMS, and course assignments to over 150K students. Liaison with Curriculum Development community and area training partners to ensure proper course set-up and data integrity. Apply significant knowledge of organizationor equivalent combination of education and experience
- High aptitude for learning new systems & concepts
-Ability to understand complex technical information and convey it in simple terms
- Ability to interpret complex requests & implement based on aggressive timelines
- Ability to work on multiple tasks independently with little direction
- Ability to compare, process, organize and compile information
- Ability to recognize trends and provide relevant solutions
- High analytical skills needed
- Excellent written & oral communication skills
- Experience with Relational Databases, SQL
- Experience with Cognos Reports, Crystal Reports or similar reporting solution