Data Network Support Analyst

Yoh has a contract opportunity for a DATA NETWORK SUPPORT ANALYST to join our client in Plainfield, IN.

This Would Be A Great Learning Opportunity For A Recent Graduate.

JOB RESPONSIBILITIES:

- Data Network Support Analyst monitors, manages, and maintains the client's enterprise data network. T
- Data network Support Analyst will work in a dedicated group that focuses on data network service restoration and analysis of application problems within the enterprise.
- Data Network Support Analyst will be monitoring various tools (BMC Event Manager, HP NNMi, Solarwinds) for network alarms.
- Data Network Support Analyst will timely resolve to trouble tickets submitted to Data Network Support from Enterprise Help Desk and various support groups within the enterprise.
- Using network protocol analyzers to resolve application problems.
- Configure, install and maintain Cisco LAN/WAN Switches and Routers.
- Configure, install and maintain Cisco Wireless LAN access points.
- Requires on-call (24/7) support approximately every 9 weeks.

Job Qualifications:

- Data network support analyst with strong analytical and problem solving skills and at least one to three (1-3) years of experience.
- Data Network Support Analyst Must sit at the Plainfield, IN location.
- Experience with Remedy a plus. Strong customer service skills a must.
- Associates degree required. Will be working a lot with trouble tickets.
- Experience working Level 2 network support issues.
- Experience working in an operational environment with emphasis on data network problem isolation and resolution.
- Hands-on experience with Cisco enterprise networking products.
- Experience troubleshooting WAN technologies such as T1, DS3 and SONET technologies. Understanding of TCP/IP and IP subnetting.
- Strong team player with the ability to manage multiple tasks and assignments.
- Strong written and oral communications.

DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Dominique Mason

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading workforce solutions.

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Enterprise: IT & Telecom