Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Data Centre Technician - Worcestershire

Eingestellt von Templeton and Partners

Gesuchte Skills: Network, Support, Client, Solaris

Projektbeschreibung

Data Centre Technician - Worcestershire

Responsibilities - New installations. Responding to severity 1 issues. Troubleshooting hardware and network issues - reboot, cabling, component failure, server swaps. 2nd/3rd level support - monitoring the incident ticketing system.

Installation/testing of patch cables, basic server Install/troubleshooting, booking in/accepting deliveries and access requests, conducting back-up tape changes, acting as the remote hands for customer requests. Installations of Servers and network equipment as directed, including raid, ILO/DRAC configuration. Hardware or software assistance and problem resolution. Maintain and troubleshoot a wide range of client problems in addition to replacing server components and peripheral equipment. Implement systems and software upgrades and OS, configuration changes for users, based on reference system documentation provided, including Windows, Linux & Solaris. Process access & delivery requests. Responsible for coordinating significant elements of the installation phases as it pertains to the timely turn-up of customer's web hosting Servers. Works closely with the operations team to resolve high severity tickets. Manage work requests & interfaces among internal and external organizations to ensure that all parts of the job are completed. Manage site Inventory of cables, power strips etc. Greet/assist customers with remote hands tasks when they are at the data centre. Assist management with creating documentation and improving the data centre practices/processes

Requirements:
Basic server configuration skills and installation experience. Shift work, call out and overnight work will be required. A customer focused & pro-active attitude. Responsible for technical space on a day-to-day basis to meet data centre standards.

Highly desirable Skills:
Strong Knowledge of network cabling infrastructure including installation and testing of CAT6, fibre and co-ax cabling. Understanding and experience of cable management & best practices within a data centre rack environment. Switch configuration experience. Familiar with ticketing systems (preferably Remedy) Experience in dealing with end customers in a face-to-face manner and over the phone.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Templeton and Partners