Data Center Technician

We're looking for Data Center Technicians to join our growing team within infrastructure operations. Scope of work includes troubleshooting and repairing Servers with hardware and network issue. Work involves hardware diagnostic and replacement of failed components. Must be able to work effectively with minimum supervision and handle multiple priorities.

Technician will provide operational support of our Eastern Oregon Data Centers. They'll be responsible for day to day incident management of Servers and networking equipment. project work and capacity management. The engineer will work closely with the Data Center Manager on projects scheduling and directing work for junior technicians and associates

Basic Qualifications

Manage work and priorities through ticketing system and coordination with Data Center Manager
3-5 years IT support experience
Provide leadership to junior members
Perform hardware troubleshooting and component replacement
Collaborate with outside teams to resolve customers issues
Participate in on-call rotation and provide afterhours support as needed
Creation of standard operation procedures and knowledge articles
Highly organized and able to coordinate with other team members
Provide creative solutions to reoccurring problems and capacity demands
Some travel may be required

Preferred Qualifications

Hands on experience with x86 architecture based systems
Data Center Technician experience
Experience with Linux or similar OS
Good knowledge of network design and protocols
Understanding of storage devices
Understanding of Scripting languages
Must exhibit good communication and grammatical skills
Must be capable of lifting 35lbs
Must have valid driver's license and their own vehicle
Must be able to pass background check and drug test
Must be able to obtain a CompTIA ServerPlus within first 3 months of hire date
Must be able to function well under pressure with multiple priorities