Data Analyst

DATA ANALYST

CONTRACT DURATION: UP TO 2 YEARS

BURBANK, CA

#69087

BROKER BUSINESS INQUIRIES

Call from our Member Services Call Center are routed to: Broker Compensation Services & Shared Service. The analyst will research, respond, answer and solves inquiries from brokers related to the following:

Licensing & Appointment

Book of business reconciliation & compensation

Commissions

Book of business transfers

Book of business reports

Broker of record case management

This role will be supporting the following: Broker Business Inquiries Call from our Member Services Call Center is routed to: Broker Compensation Services & Shared Service.

ESSENTIAL FUNCTIONS:

Provides direction for assigned components of project work.
Coordinates, team/project activities & schedules.
With some feedback and mentoring, able to develop proposals for clients, project, structure, approach, & work plan.
Given scope of work, minimal feedback/rework is necessary.
Evaluates effectiveness of actions/programs implemented.
Researches key business issues, directs the collecting and analysing of quantitative and qualitative data.
Proactively records workflows, deliverables, and standing operating procedures for projects.
Developing specified QA procedures to ensure accuracy of project data, results and written reports & presentation materials.

Analyst will research, respond, answer and solves inquiries from brokers related to the following:

Licensing & Appointment

Book of business reconciliation & compensation Commissions Book of business transfers Book of business reports Broker of record case management

BASIC QUALIFICATIONS:

Min. years of work experience: 3 years

Strong ANALYTICAL AND REPORTING SKILLS - college grad with some work experience

Experience with MS OFFICE (EXCEL, WORD, POWERPOINT)

Ability to interpret ENTITY RELATIONSHIP DIAGRAMS.

BACHELOR DEGREE.

PREFERRED QUALIFICATIONS:
Master's degree.
Knowledge of health care industry preferred.
Familiarity with health care system preferred.
 Background with Salesforce.