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Das and LAM Operator Banking, Brussels

Eingestellt von Computer Recruitment Services

Gesuchte Skills: Support

Projektbeschreibung

NK186: DAS and LAM operator Banking, Brussels

As a key member of the team, your main responsibilities will include:

>Customer Support:

phone and e-mail contact with end users
face-to-face assistance to users
follow-up end-to-end progress of tickets/requests
guidance of users in end-to-end processes
escalate to 2nd and 3rd levels when required
maintenance of LAM related Insight page/Pulse community
>Logical Access Management services

>JML requests:

User access rights management on multiple platforms
Quality checks
Monitoring (uncorrelated accounts)
Provisioning
>Additional Access requesting (DSA tool)
>Escalations and problem management (CANs and ESD tickets)
>External participants management
>Monitoring - early and late shifts

You must be an EU national to apply for this role.

Reference: NK186
Rate: 200-250 euros per day
Location: Brussels
Duration: 6 months
Language: English

Projektdetails

  • Einsatzort:

    Brussel, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

Computer Recruitment Services