Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
Das and LAM Operator Banking, Brussels
Eingestellt von Computer Recruitment Services
Gesuchte Skills: Support
Projektbeschreibung
NK186: DAS and LAM operator Banking, Brussels
As a key member of the team, your main responsibilities will include:
>Customer Support:
phone and e-mail contact with end users
face-to-face assistance to users
follow-up end-to-end progress of tickets/requests
guidance of users in end-to-end processes
escalate to 2nd and 3rd levels when required
maintenance of LAM related Insight page/Pulse community
>Logical Access Management services
>JML requests:
User access rights management on multiple platforms
Quality checks
Monitoring (uncorrelated accounts)
Provisioning
>Additional Access requesting (DSA tool)
>Escalations and problem management (CANs and ESD tickets)
>External participants management
>Monitoring - early and late shifts
You must be an EU national to apply for this role.
Reference: NK186
Rate: 200-250 euros per day
Location: Brussels
Duration: 6 months
Language: English
As a key member of the team, your main responsibilities will include:
>Customer Support:
phone and e-mail contact with end users
face-to-face assistance to users
follow-up end-to-end progress of tickets/requests
guidance of users in end-to-end processes
escalate to 2nd and 3rd levels when required
maintenance of LAM related Insight page/Pulse community
>Logical Access Management services
>JML requests:
User access rights management on multiple platforms
Quality checks
Monitoring (uncorrelated accounts)
Provisioning
>Additional Access requesting (DSA tool)
>Escalations and problem management (CANs and ESD tickets)
>External participants management
>Monitoring - early and late shifts
You must be an EU national to apply for this role.
Reference: NK186
Rate: 200-250 euros per day
Location: Brussels
Duration: 6 months
Language: English
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Sonstiges