Customer Support Service Product Consultant

"1. Bachelor's Degree or above in Communications Engineering, Computer Science, Information Technology or related disciplines.

2. Good knowledge and experience in telecommunications industry especially on IT(NFV) business is required. Operator or telecommunications consultancy background is desirable.

3. At least 10 years' Experience in areas of service product development, service product modelling analysis, and trend evaluation is desired.

4. Good communication skills. Good organizational and cross-departmental skills .

5. Able to work in a fast-paced working environment.

6. Easygoing with an open mind and willingness to learn new things quickly.

7. Full time regular.

8. Fluent English." "1. Conduct strategic dialogue with clients' C-level to better understand their business needs and identify opportunities for co-operation.

2. Lead a cross-department team in analysing and understanding telecom operators' challenges and business strategy. Provide consulting service so as to be able to recommend customized service solutions and/or identify new Customer Support service product opportunities.

3. Assist Operators in Service Portfolio Planning based on Huawei's technology suite.

4. Create Customer Support Service Product Trusted Advisor status in nominated target accounts.

5. Represent Huawei Customer Support Service Product solutions to appropriate industry forums.

6. Develop business consulting capabilities for Huawei Customer Support Service Product, educate the Huawei Customer Support Service Product consulting team."