Customer Support Representative Job

CUSTOMER SUPPORT REPRESENTATIVE needed for a CONTRACT opportunity with Yoh's client located in LAS VEGAS, NV.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Can type 30 WPM and good typing skills
- Excellent customer service skills
- Good Computer skills (Windows and Microsoft Outlook)

WHAT YOU'LL BE DOING:

- Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry.
- Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports.
- Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports.
- Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input.
- May also be required to answer inbound customer calls on an as-needed basis.

WHAT YOU NEED TO BRING TO THE TABLE:

- High School Diploma or GED
- One to two (1-2) years of experience working as a Customer Service Representative in a call center environment
- Experienced in taking and tracking of orders

WHAT'S IN IT FOR YOU?

- This is your chance to work for a company that cares about your development and helps lead you to where you want to be

RECRUITER:Dei Blanco

Yoh, a DayMONJOB

TAX TERM: CON_W2J2WNWCORP

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