Customer Support Representative

Yoh has a contract opportunity for an CUSTOMER SUPPORT REPRESENTATIVE to join our client in Philadelphia, PA.

JOB OVERVIEW:

The Customer Support Representative serves customers by providing product and service information, resolving product and service problems.

JOB RESPONSIBILITIES:

- Customer service person to handle Billing Order status questions.
- Neat uses a product called New Suite for billing status.
- Many questions about their free trials.
- Questions around payment schedule, returns and simple billing questions.
- Call center experience.
- Handle potentially angry customers.
- Good soft skills.
- Try to make customer experience as good as possible.

JOB QUALIFICATIONS:

- Customer Service focus.
- Product Knowledge.
- Quality Focus.
- Problem Solving Skills.
- Market Knowledge.
- Phone Skills.
- Resolving Conflict.
- Multi-tasking.

DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading professional staffing solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: PROFJ2WNWCORP

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