Customer Support International (m/f/g)

We are an IT-service provider and IT-personnel service provider in Würzburg. We work together with renowned companies in Mainfranken. For one of our customers we are looking for an International Customer Supporter (male/female). Our customer, a medium-sized international company in Würzburg, is based in the medical technical branche.

Do you have strong foreign language skills and enjoy providing technical customer support?

Precise. Reliable. Willingness to learn. If this sounds like you, now is the time to put your experience to work! Join the team and be a part of our dynamic work environment, where you can be yourself and where you can grow!

These will be your tasks:

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Technical Customer Support in English as well as a further prevalent language by telephone and e-mail
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Assistance and problem solving in the IT- and medical-technical environment
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Documentation of the customer's requirements
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Maintenance of the knowledge data base

These are the recommended qualifications:

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Completed mercantile or technical education
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Proficiency in the IT-Environment is preferable
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Experience with customer support, ideally with telephone support
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Handling MS-Office-Products and ticket systems confidentially
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Willingness to work in shifts (Mo-Su)
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Distinct team orientation
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Very good English in spoken and written (Level B2 / C1 and higher)
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Very good in another prevalent language in spoken and written is preferred (Spanish, French, Italian, Chinese, Japanese, Russian, Polish etc.)
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In possession of a work permit of unlimited duration

You can look forward to:

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An international work environment
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A comprehensive and intensive training
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Possibility to further education and advancement opportunities
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Canteen subsidy and other benefits

Is this job interesting for you? Then we are looking forward to your meaningful application.