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Customer Support Engineer BCS - Egypt
Eingestellt von Eurosearch and Selection
Gesuchte Skills: Support, Engineering, Engineer
Projektbeschreibung
Customer Support Engineer BCS
Cairo, Egypt
RESPONSIBILITIES:
- First level technical support for customer queries.
- Software maintenance activities: installation & test of technical/change notes/change deliveries.
- Software upgrades and technical audits on site.
- On-site support at customer's premises participating network operation service, when applicable.
- Plan and run a subproject (like Software upgrade, Software change planning, Tailored technical support)
- Installation and/or commissioning and/or integration activities.
- Network expansion activities.
- Technical/customer acceptance testing.
- Implement parametering in the network elements' subsystems (understands KPI and the impact on the performance of the system).
- Participate multivendor and 3rd party activities (installation, integration, interface troubleshooting)
REQUIREMENTS:
- Bachelor Degree of Electrical and Electronic Engineering or Computer Engineering or Equivalent
- The engineers should be capable and skilled in commissioning, integration, troubleshooting and upgrading of NSN Optical Networks equipment DWDM hiT7300, hiT7080 and hiT7070.
- Must be fluent in English and Arabic (spoken and written).
Cairo, Egypt
RESPONSIBILITIES:
- First level technical support for customer queries.
- Software maintenance activities: installation & test of technical/change notes/change deliveries.
- Software upgrades and technical audits on site.
- On-site support at customer's premises participating network operation service, when applicable.
- Plan and run a subproject (like Software upgrade, Software change planning, Tailored technical support)
- Installation and/or commissioning and/or integration activities.
- Network expansion activities.
- Technical/customer acceptance testing.
- Implement parametering in the network elements' subsystems (understands KPI and the impact on the performance of the system).
- Participate multivendor and 3rd party activities (installation, integration, interface troubleshooting)
REQUIREMENTS:
- Bachelor Degree of Electrical and Electronic Engineering or Computer Engineering or Equivalent
- The engineers should be capable and skilled in commissioning, integration, troubleshooting and upgrading of NSN Optical Networks equipment DWDM hiT7300, hiT7080 and hiT7070.
- Must be fluent in English and Arabic (spoken and written).
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges