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Customer Support
Eingestellt von Synectics
Gesuchte Skills: Sales, Support
Projektbeschreibung
Serves as first level of escalation for problem resolution with consumer or business customers Directs, coordinates and provides the highest level of customer service to ensure consistent customer satisfaction.
Roles and Responsibilities:
- Responsible for resolution and follow up regarding inquiries relating to billing, ordering, provisioning, or collection.
- Direct, coordinate, and provide the highest level of customer service.
- Resolve most issues including repair, maintenance, billing, and/or orders.
- Proactively identifies, communicates and resolves service affecting issues, technical support for product service resolution.
- Recognizes and recommends operational improvement.
- Supports either sales or non-sales positions.
- 24X 7 environment.
Skills
- Customer Service
- Microsoft Office Suites
- Routing
- Specialized training or certification may be required
- Typing
- WIFI routing
Projektdetails
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Einsatzort:
Alpharetta, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Marketing/Vertrieb, Sonstiges