Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Customer Services Representative/Advisor - Inbound

Eingestellt von ECS Recruitment Group Ltd

Gesuchte Skills: Sales, Support

Projektbeschreibung

My client is seeking an experienced Customer Service professional.

The role is ideal for an experienced in-bound team advisor who enjoys working in a diverse business environment, handling sales and service calls from new and existing customers. As part of this inbound team you should be a candidate that is success driven, enjoys working at a fast pace and enjoys a dynamic and challenging environment.

You will be tasked with;
*Manage a diverse range of inbound customer service enquiries
*Work on a first call resolution approach.
*Listen, probe and analyse enquiries to determine the underlying needs of the customer.
*Provide exemplary service support across a variety of products.
*Communicate in a prompt, polite and clear manner.
*Address any issues of conflict or complaints.
*Identify and recommend additional products to suit customers' needs.
*Be professionally focused in order to achieve targets.

The preferred candidate will be a motivated self starter articulate and confident.

Full JD available upon application...

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Marketing/Vertrieb, Sonstiges

  • Skills:

    sales, support

ECS Recruitment Group Ltd