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Customer Services Executive
Eingestellt von hibu
Gesuchte Skills: Sales
Projektbeschreibung
Role Responsibilities:
*Respond to, and initiate communications with internal and external customers to elicit all necessary information, ensuring customer needs are met
*Own customers' issues internally to ensure the requirements are delivered within agreed time-scales and to specification
*Produce and use reports to enable the monitoring and actioning of team / sales activity, to ensure that customer needs and business objectives are met
*Assist in the induction training and development of new team members in order to enhance team capability
*Proactively make recommendations to improve quality and customer care standards within the business
Experience and Personal Attributes Required:
*Experience in a customer service role to include face to face, telephony and written customer communication
*Experience in a call centre environment
*Educated to GSCE / O level standard
*Good attention to detail
*Highly resilient
In order to be considered for this role you must be able to demonstrate proof of eligibility to work in the UK and hold a valid work visa if applicable
Salary: £17000 - £17500 per annum + Benefits. Date posted: 25/02/2013
Projektdetails
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Einsatzort:
Birmingham, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Marketing/Vertrieb