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Customer Service Swiss

Eingestellt von JP Gray

Gesuchte Skills: Sales, Support

Projektbeschreibung

CUSTOMER SERVICE SWISS | Do you like working in a technical environment? Would you like to give high end technical customer service and sales support to clients and dealers? Then we are looking for you!

Our client is a leading developer and manufacturer of professional A/V system products. Their products are used to integrate video and audio into presentation systems for today's high tech boardrooms, presentation/training centers, university lecture halls, and other applications. Their corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, they have become one of the leading providers of products and training to the professional A/V industry.

The position of Customer Service is a sales and technical support position within a technical environment handling sales and general technical issues. Duties shall include all facets of customer service up to but not limited to, assist with incoming telephone calls, order processing, order tracking, calling customers, maintaining accurate and current dealer notes pertaining to conversations, assist the Sales Support Specialist as necessary, follow up. The Customer Service will know the importance of S3 and Excellent customer service. This person must be detailed oriented, possess the ability to handle many simultaneous tasks, work efficiently with little supervision, have advanced computer skills, be willing to learn new processes and programs, be flexible with constantly changing priorities, have the ability to determine priorities and enjoy interacting with many people within the entire company. The position requires strong customer relations skills, excellent communications skills and the ability to work effectively within a team environment.

- MBO+ educational level
- Minimum 2 years of support experience
- Native Swiss and fluent in English
- Excellent written and verbal communication skills are required.
- Knowledge of outlook and CRM
- Ability to multi-task under minimal supervision with an eye for detail, strong communication and interpersonal skills.

We look forward to seeing your appliation. Taking a reference is part of our procedure.

Projektdetails

  • Einsatzort:

    Amersfoort, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Marketing/Vertrieb, Sonstiges

  • Skills:

    sales, support

JP Gray