Customer Service Specialist

Customer Service Specialist wanted for our Basel based client in the pharmaceutical sector.

Your experience/skills:

- Further education in export or international customer service
- Commercial apprenticeship or equivalent
- 3 - 5 years of experience within an international customer service
- Languages: fluent English both written and spoken, French and German would be an advantage

Your tasks:

- Receipting customer orders as well as reviewing all terms and conditions, including price and order entry and order processing according to existing customer contracts
- Managing blocked orders, delivery dates, backorders and making sure to keep customers informed at all times
- Issuing commercial invoices, proforma-invoices for tenders and quotations, credit notes, commissions and freight invoices
- Organising/assisting warehouses and transportation for export of shipments as well as constant follow-up until the delivery to the customer
- Coordinating product and price updates as well as dealing with Customer complaints
- Establishing and maintaining Customer parameters in the ERP and on documents

Start: ASAP

Duration: 10MM+

Location: Fribourg, Switzerland

Ref.Nr.: BH10776

Does this sound like an interesting and challenging opportunity to you?

Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile

New to Switzerland?

In case of successful placement, we support you with:

- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more