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Customer Service Representative Job

Eingestellt von Yoh

Gesuchte Skills: Client

Projektbeschreibung

CUSTOMER SERVICE REPRESENTATIVE needed for a CONTRACT opportunity with Yoh's client located in Cambridge,MA.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Microsoft Word/Excel
- Customer Service
- Document Management

WHAT YOU'LL BE DOING:

- Responsible for processing international order, quotations, returns, commissions, credits, invoices, and other export shipping documents
- Using telephone, calculator, PC, written procedures and product knowledge for proper orders
- Making decisions regarding order priority, pricing, modes of transportation, product identification, product sourcing, etc.
- Answering pricing and product inquiries, order and item status received via email, telephone, FAX, and mail from customers, dealers, and subsidiaries as well as processing emergency orders

WHAT YOU NEED TO BRING TO THE TABLE:

- Excellent telephone skills and the ability to handle multiple daily telephone calls in a positive manner
- Experience using a PC; Working knowledge of Word and Excel
- Ability to develop and maintain positive relationship with dealers, customers, subsidiaries, U.S. divisions, and outside service companies (banks, transportation companies, freight forwarders)
- Excellent verbal and written communication skills
- Ability to write legibly with correct spelling, grammar, and punctuation
- Ability to analyze situations and resolve problems (ie, consolidate shipments from various suppliers and ensure documentation for export is correct)
- Effective working in teams to achieve the department's objectives

WHAT ARE YOU WAITING FOR? APPLY NOW!

RECRUITER: Jerome Adams

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V J2WNECLIN

Ref:

SFSF: LS

Projektdetails

  • Einsatzort:

    Cambridge, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Yoh