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Customer Service Representative IV Job

Eingestellt von Yoh

Gesuchte Skills: Support, Client

Projektbeschreibung

CUSTOMER SERVICE REPRESENTATIVE needed for a CONTRACT opportunity with Yoh's client located in Knoxville, TN.

WHAT YOU'LL BE DOING:

- Provide full range technical support to Central Transportation planning through shipment document processing, and delivery appointment scheduling.
- Contact with customers, Purchasing, Central Customer Service, mill/plant distribution, Central Transportation, vendors and carriers
- Coordinate and enable these customers to achieve their individual goals and objectives.
- Confidentiality of selected information is maintained at all times.
- Make recommendations concerning improvements in office practices and procedures.
- Maintain effective working relationships with staff members and coordinate work assignments with various people to ensure achievement of business objectives and goals
- Routinely manage confidential and high priority assignments
- Responsibilities encompass a wide scope and complexity; potential problems must be anticipated and corrective action taken.
- Works independently with some supervision on matters of an exceptional or unusual nature.
- Ability to work effectively with transportation management systems and a thorough knowledge of current office practices and procedures.
- Schedule delivery appointments with customers, vendors, and mills meeting their requirements and supporting the shipment planning process.
- Accurate and timely entry of delivery appointments into the appropriate system, accompanied by identification and communication of exceptions to requested arrival.
- Create shipments that are complete and accurate in time to meet daily loading/unloading schedules.
- Assists Analyst in administrative assignments as required to achieve maximum team efficiency.
- Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.
- Communicate fully with superiors, peers and others who have a need to know. Be informative without being obtrusive or vexatious.
- Communicate in a manner which is timely, yet prompt; complete, yet concise

WHAT YOU NEED TO BRING TO THE TABLE:

- Four to six (4-6) years of office experience including a high level of administrative or operational skills and several years of experience supporting management
- Experience in transportation, order processing, or customer service
- Ability to work effectively with transportation management systems and a thorough knowledge of current office practices and procedures.
- Communicate effectively both orally and in writing.
- Customer Service experience in the transportation industry
- Ability to work effectively with transportation management systems
- This is your opportunity to work for one of the leading consumer goods companies located in Nashville, TN

WHAT ARE YOU WAITING FOR? OPPORTUNITY IS CALLING, APPLY NOW!

Yoh, a DayTHIS ADDRESS IS EXCLUSIVELY FOR INDIVIDUALS WITH DISABILITIES REQUESTING APPLICATION ASSISTANCE.

J2W: PROF

MONJOBJ2WNWCORP

Ref:

SFSF: PROF

Projektdetails

  • Einsatzort:

    Knoxville, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh