Customer Service Rep Within a Global Pharmaceutical Company

In this role your responsibilities will include: facilitating the correct and timely delivery and invoicing of product orders and associated entry and finance processing; provide outstanding levels of service, accuracy and effectiveness in resolving enquiries and problems by telephone, email, fax and mail; meet individual and department performance measures in quality, service and efficiency; ensuring you gain and maintain a high level of knowledge and understanding of products, supply chain, finance and customer service procedures and policies. You will work closely with the sales teams and your colleagues in a proactive, fast paced, service oriented environment.
To be considered you will need to meet the following key requirements:

* Previous experience in a customer service team is desirable, ideally in a call centre environment.
* Excellent verbal and written communication and interpersonal skills.
* Ability to multi-task phone, data entry and customer service in a challenging and fast paced environment. Able to prioritise and meet deadlines.
* Demonstrated customer focus and service orientation - can do and results oriented.
* Strong problem solving skills with a flexible, adaptable team focused approach.
* Demonstrated accurate and fast data processing skills along with working knowledge of customer service systems and Microsoft Office applications.

You will be joining a growth team, in a dynamic and fast paced customer oriented environment and you can expect a competitive, industry benchmarked salary package.
If you meet the requirements for this role, please apply online with your resume and covering letter hy-phen.com Limited is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.