Customer Service Rep | 3-Month Contract; Canonsburg, PA

PAY RATE: $13.35 - $16.60 DOE

SHIFTS: Monday - Friday 10:00am-6:30pm or 10:30-7:00pm will be the permanent shift.

*MUST BE OPEN TO WORKING SATURDAYS AS NEEDED/ROTATING SATURDAY SHIFT*

LOCATION: Canonsburg, PA,15317

START DATE: 9/14/15

MAIN DUTIESto communicate any financial responsibilities and/or additional information necessary for processing the order received; to promote other company product and services, as appropriate.
- Process information received from intake/service personnel.
- Ensures proper selection of information online to ensure timely delivery and appropriate revenue recognition for order.
- Maintains appropriate documentation received with order and conducts follow-up as applicable.
- Demonstrates professional etiquette and courtesy when interfacing with customers.
- Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action.
- Complies with and adheres to all regulatory compliance areas, policies and procedures, and "best practices".
- Performs other related duties as directed by supervisor.