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Customer Service Rep

Eingestellt von Synectics

Gesuchte Skills: Sales

Projektbeschreibung

DUTIES

- Assist with customer issues/complaints if needed
- Contributes to the success of the organization by active participation in customer service/employee relations programs and strives to maintain positive working relationship
- Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services.
- Ability to learn about a variety of products.
- Also may require research skills to troubleshoot customer problems.
- Incorporate constructive feedback.
- Customers may be internal or external with requests of varying degrees of complexity.

SKILLS:

QUALIFICATIONS

- Call Center Experience is a MUST
- Must have strong interpersonal, customer service and communication skills as well as a good analytical ability.
- Experience with MS Office helpful.
- Ability to sign up potential new customers and promote appliance repair plan and HVAC sales area
- Ability to handle high volume of inbound service order calls.
- Ability to sell water heaters/provide information to potential customers.

Projektdetails

  • Einsatzort:

    Minnesota, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Marketing/Vertrieb

  • Skills:

    sales

Synectics