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Customer Service Delivery Manager jobs in Brussels, ITIL, SLA
Eingestellt von e-resourcing Limited
Projektbeschreibung
Customer Service Delivery Manager jobs in Brussels, ITIL, SLA, French/Dutch
Please read on if you have the following:
- Deep and broad experience delivering services in an ICT environment
- Expertise with ITIL and SLAs
- Skills in Dutch, French and English
As Customer Service Delivery Manager you act as the point of contact for our customers and guide them across the entire life cycle of a project. You ensure the solution is delivered according to the agreed SLAs and take action to improve our services if necessary.
This role requires considerable organisational competencies and first-rate communications skills, towards both customers and colleagues. Reporting skills are highly important and the ability to identify new opportunities for revenue is essential.
Please read on if you have the following:
- Deep and broad experience delivering services in an ICT environment
- Expertise with ITIL and SLAs
- Skills in Dutch, French and English
As Customer Service Delivery Manager you act as the point of contact for our customers and guide them across the entire life cycle of a project. You ensure the solution is delivered according to the agreed SLAs and take action to improve our services if necessary.
This role requires considerable organisational competencies and first-rate communications skills, towards both customers and colleagues. Reporting skills are highly important and the ability to identify new opportunities for revenue is essential.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges