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Customer Service Analyst (50%) (m/f)

Eingestellt von Hays aus Mannheim, Universitätsstadt

Gesuchte Skills: Support

Projektbeschreibung

REFERENZNUMMER:

249346/11

IHRE AUFGABEN:

-Supplier Management - Assist supplier owners and managers in proactive supplier management, including deliverables, contract and SLA management
-Incident and Problem management - Minimize the impact of incidents and problems on the business by restoring the normal state of IT services as quickly as possible
-Release and Change Management - Coordinate the implementation of changes in IT services and ensure that standardized methods are used for efficient handling of all changes
-Software Management - Support the external service provider in the development, testing and rollout of software
-Configuration Management - Identify and report on configuration items and their relationships that support the IT services
-Hardware Provisioning - Organize the purchasing of hardware based on business needs and coordinate systematic renewal of hardware

IHRE QUALIFIKATIONEN:

-University Degree in Computer Science or related field
-ITIL qualification

WEITERE QUALIFIKATIONEN:

IT service manager

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    6 MM+

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

Hays

  • Straße:

    Willy-Brandt-Platz 1-3

  • Ort:

    68161 Mannheim, Universitätsstadt, Deutschland