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Customer Service Agent

Eingestellt von RM IT Professional Resources AG

Gesuchte Skills: Client, Support

Projektbeschreibung

Customer Service Agent wanted for our Zurich based client in the pharmaceutical sector.

YOUR EXPERIENCE/SKILLS:

- Excellent knowledge of the Swiss pharmaceutical market and healthcare system.
- Experience in pharma in-field roles is a pre-requisite
- Understand the dynamics of the Primary Care market environment and the business model of Retail Portfolios.
- Strong knowledge of the Swiss pharmaceutical market and healthcare system
- Competency of proactive management and ownership of customers and customer needs as well as accounts.
- Languages: fluent English and German both written and spoken, French is an advantage.

YOUR TASKS:

- Leading and developing local customer relationships to protect and grow company's business within compliance and legal requirements
- Active promoting priority products of the Primary Care setting in the respective territory
- Segmenting customers for setting up interactions as part of an efficient multichannel approach
- Identifying customer needs and proactively reporting actionable insights for strategic and tactical decisions
- Covering top pharmacies to optimize business in close collaboration with Pharmacy and SD Contracting Manager

START: ASAP
DURATION: 06MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH11609

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.

GOING THE EXTRA MILE

NEW TO SWITZERLAND? In case of successful placement, we support you with:

- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more

Projektdetails

  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

RM IT Professional Resources AG