Customer Service Agent

*6 x Claims Handler Roles - Tunbridge Wells

Customer Service Agent/Customer Service Executive/Call Centre Representative
£8.28 per hour, 36 hours per week
Initial assignment term 16 weeks - potential to go perm if good!

Start date: 2nd March- this is essential candidates start this day as they will be doing training!

Shifts: Between 8am-8pm Mon-Fri, Sat 9am-5pm - average 1 in 3 Saturdays, with a lieu day in the week

We look for the following skills and qualities in our Claims Handlers
*Excellent telephone skills - clear confident manner, active listening skills and the ability to build rapport/relationships with customers.
*Keyboard skills and PC application knowledge, previous experience handling calls whilst updating case management systems/databases desirable
* Professional email and letter writing skills
*Customer focused with a calm, empathetic approach
*Ability to negotiate effectively
*Confident approach to new challenges
*Motivated to achieve positive results and targets

This position must be filled urgently so don't miss your chance! Interviews will be immediate and start dates are as soon as possible!

If you're successful in your application you will be working in a vibrant atmosphere with highly skilled professionals.

If you fulfil the above requirements and have a portfolio to prove your skills and imagination, get in touch today! Send your CV to me NOW!

Should you not received a response regarding your application within 48hrs, unfortunately you've been unsuccessful on this occasion.

Modis is acting as an Employment Business in relation to this vacancy.

Modis is an Equal Opportunities employer; we welcome applicants from all backgrounds.