Customer Service Advisor - Rotational Shift-Work

Customer Service Advisor

Your Hours:
We are recruiting full-time roles working 35 hours per week, 5 days out of 7. You will be working on a 7 hour rotational shift between 7am - 11pm Monday to Sunday. We have start dates in December.

Barclays were recently announced winners of the 2014 North East call centre awards 'over 250 seats' category, join us and be part of a winning team.

Talking has never been so rewarding
Do you want to work for an industry award winning contact centre? Could you talk your way to a brighter future and offer first-class help and advice to our banking customers? If the answer is yes, we have a wealth of opportunities for you at our Barclays contact centre, Sunderland - the kind of opportunities that could take you far.

Not only will you have a rewarding and fulfilling career, but you'll also team up with a fun group of people. With the power of a big trusted banking brand behind you and the promise of a great salary, you'll give people the best that Barclays has to offer, listening to their needs, building relationships and suggesting solutions.

What you'll give our customers as a Customer Service Advisor
Our Sunderland contact centre provides the full portfolio of Barclays products to our customers. Here you'll take inbound calls and help us deliver the seamless customer service we're renowned for. Join us and you'll be part of a team that wants to be the best in the business.

What you'll get in return
Help our customers get the best that Barclays has to offer, and you'll get the same in return. We're not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You'll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.

What you'll need as a Customer Service Advisor
We're looking for people with a warm personality and customer service experience. In return you'll receive a competitive salary and solid career prospects with a nationally recognised banking brand.

Our Values:
All we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.

Diversity:

At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation

Click here for Tips and Advice on the Application and Interview process.

We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.