Customer Service Advisor Leeds

Customer Service Advisors

Full Time - £14363.51 based on 37.5 hours

At Capita Customer Management you'll be part of a great team where our people are passionate about delivering an excellent customer experience, feel motivated to contribute to our success and have a great opportunities to progress.

In our fast-paced and dynamic contact centre environment, you'll play an integral part in the consistent delivery of a professional, reliable and personal service which ensures the customer experience is the very best it can be.

The Customer Services Advisor role requires a strong, confident communicator who is results focused and has a strong commitment to our client's products or service. You'll thrive on providing an exceptional customer service and your aim will be to provide an experience that customers will want to go away and share with their friends.

We are looking for someone who is;
* Enthusiastic
* A people person
* Insightful
* Can think on their feet and act appropriately in all situations

Your passion and personality, combined with an ability to build a rapport with customers makes you a perfect addition to our customer service team.

Our full induction training programme will help to enhance your existing skills as well as provide you with the tools and confidence to be successful within this role of Customer Sales Advisors.

The Customer Services Advisor role is based in the heart of the ever popular Leeds City Centre, our site, Hepworth House is located on Claypit Lane, opposite the new Leeds Arena and just a short walk from a number of bars, restaurants and prestigious shopping venues. Our site is close to a number of travel networks including:

* Frequent bus services, situated near Kirkgate Market
* Leeds train station, located City Square
* M62 and M1 - with the A1/M1 link. There are also a great number of car parks strategically placed at convenient locations throughout Leeds.

Hepworth House offers employees their own subsidised in house restaurant, where a selection of hot and cold food is served along with a deli bar.

With competitive salaries, 23 days holiday entitlement and excellent range of benefits including;
* 30% discount on O2 accounts
* Access to discounts at our on site Next Staff Shop
* Tax childcare voucher scheme
* Access to a private dental care scheme
* Tax free cycle to work scheme

Capita Customer Management wants to give you the opportunity to work for a company that puts its people first.