Customer Service/Administration - ICT Company

Our client is a well known GLOBAL IT COMPANY located in NORTH RYDE. They are currently looking for a SWITCHED-ON CUSTOMER SERVICE OFFICER to join their team to ANSWER CUSTOMER SUPPORT CALLS FOR THEIR GLOBAL CUSTOMER SUPPORT CENTRE.

This is a FANTASTIC OPPORTUNITY for an experienced candidate with STRONG IT SKILLS to further their career!

DUTIES WILL INCLUDE:

- Answering calls and customer service enquiries.
- Logging calls in the customer database.
- Responding to enquiries, arranging shipping, product exchanges, etc.
- Escalating technical support enquiries to the support team.
- Administration and support duties as required.

REQUIRED SKILLS:

- Previous experience in and a fast paced Customer Service/Technical Support environment is ideal.
- Strong IT/Technical understanding.
- Outstanding Customer Service skills and experience.
- Ability to learn quickly.

This position is initially a contract of 12 Months, with a possibility of extending or becoming permanent. A salary of up to $50K including Super is on offer for the right candidate, as well as the opportunity to work with a loyal and friendly team where management value and respect their staff!

Don't miss out on this fantastic opportunity! Apply NOW quoting reference JJ0688.