Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
Customer Representative
Eingestellt von Gazelle Global Consulting
Gesuchte Skills: Support
Projektbeschreibung
CUSTOMER REPRESENTATIVE (USER SUPPORT/HELPDESK):
We are currently looking for a CUSTOMER REPRESENTATIVE (USER SUPPORT/HELPDESK) for a long term contract based in Belgium.
The CUSTOMER REPRESENTATIVE (USER SUPPORT/HELPDESK) will Answer to 2nd level incoming questions from the residential and internal clients customers, on subjects related to technical issues for Internet + TV services.
The CUSTOMER REPRESENTATIVE (USER SUPPORT/HELPDESK) will be responsible for the following:
- Analyses, solves, dispatches and follows-up on all trouble tickets and mails, in collaboration with 2nd and 3rd level teams (internal or external)
- Detects incidents related to Internet + TV services, related applications with possible impact on customers and apply appropriate prioritydoes a correct analysis of the situation and proposes an appropriate solution
- PC literate: capable to switch continuously from one application to another
- Dutch and French
- English
If interested and available, please send your most up to date CV.
If this is not good timing but you know someone who would be interested, we can offer up to €1000 for successful placements.
We are currently looking for a CUSTOMER REPRESENTATIVE (USER SUPPORT/HELPDESK) for a long term contract based in Belgium.
The CUSTOMER REPRESENTATIVE (USER SUPPORT/HELPDESK) will Answer to 2nd level incoming questions from the residential and internal clients customers, on subjects related to technical issues for Internet + TV services.
The CUSTOMER REPRESENTATIVE (USER SUPPORT/HELPDESK) will be responsible for the following:
- Analyses, solves, dispatches and follows-up on all trouble tickets and mails, in collaboration with 2nd and 3rd level teams (internal or external)
- Detects incidents related to Internet + TV services, related applications with possible impact on customers and apply appropriate prioritydoes a correct analysis of the situation and proposes an appropriate solution
- PC literate: capable to switch continuously from one application to another
- Dutch and French
- English
If interested and available, please send your most up to date CV.
If this is not good timing but you know someone who would be interested, we can offer up to €1000 for successful placements.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Sonstiges