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Customer Relationship Specialist
Eingestellt von Experis IT
Gesuchte Skills: Client
Projektbeschreibung
A Customer Relationship Specialist is required for a 4 month contract based in Cardiff, for a large financial services client.
PURPOSE OF THE ROLE
Deliver effective, efficient and compliant telephone-based customer service, working collaboratively with contact centre colleagues in order to maximise customer satisfaction and overall contact centre performance.
KNOWLEDGE AND SKILLS REQUIRED
Excellent communication skills
Ability to drive service excellence
Ability to innovate for the future
Able to make informed decisions
Able to manage change effectively
Able to manage compliance and risk Effective planner
Able to identify and meet customer needs
Experience of working in Financial Services/regulated environment would be an advantage
Suitable candidates should forward their CVs in the first instance. For further information contact Sean Cummins
Projektdetails
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Einsatzort:
Cardiff, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
4 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung