Customer Relationship Executive

We are looking for a Customer Relationship Executive to work in a consultancy company in the Bury, Lancashire area.

KEY RESPONSIBILITIES

- Identify new opportunities and routes to market for all products and services.
- Act as an ambassador of the business at all times.
- Work closely with other departments within the company to ensure success in delivering a quality service to our clients.
- The job holder is responsible for their own personal development, by keeping abreast of changes in competition and marketplace in which they operate.
- Embrace new products and services that are launched by the company, be flexible and adaptable to learn new products when brought to market
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties as reasonably assigned by the supervisor/manager from time to time

SKILLS AND EXPERIENCE

- A professional approach to complex situations throughout the business migration process, by working with and building relations with existing clients
- Ability to actively promote additional services and products in line with business needs and or targets
- Ability to gain a clear understanding of clients' businesses and requirements via the undertaking of appropriate fact find strategies to identify new opportunities
- The understanding and ability to competently demonstrate services and products to include key features and benefits
- The ability to deal with and manage correspondence to and from clients ensuring timely response and turnaround
- The ability to negotiate the terms of agreement and close the sale
- The competency to ensure traceable audits on all work undertaken the updating of clients' records in the appropriate CRMs
- The ability to achieve monthly/quarterly/annual KPI targets
- The ability to consistently generate revenue from HR sales
- Payroll or HR industry experience is desirable

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.