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Customer Order & Supply Management Specialist
Eingestellt von Harvey Nash IT Recruitment Switzerland
Gesuchte Skills: Erp, Client, Marketing
Projektbeschreibung
For our client in FRIBOURG we are looking for a CUSTOMER ORDER & SUPPLY MANAGEMENT SPECIALIST for a 5 MONTHS CONTRACT.
Duration: ASAP to 2018-05-31
Location: Fribourg
Workload: 100%
Role Purpose:
- Order handling for assigned countries from receipt of order till final invoicing in order to secure smooth order processing.
- Preparation and issue of offers and quotations for assigned countries.
- Handling of Letters of Credits and Documentary collections.
- Contact point for customers, distribution centers, plants, suppliers, banks, Area Managers & Controllers as well as forwarders.
- Consignment handling.
- Vacation relief for other countries.
Tasks:
- Receipt of customer orders, review of all terms and conditions, including price and order entry (or review and validation of EDI orders) and order processing according to existing customer protocol/contracts with close follow up to secure on time delivery
- Ensure close follow-up on orders until delivery.
- Manage blocked orders, delivery dates, backorders and make sure to keep customer informed at all times.
- Issue of commercial invoices, proforma-invoices for tenders and quotations, credit notes, commissions and freight invoices (where applicable).
- Organize/assist warehouses, DCs and transportation for export of shipments and constant follow-up until delivery to the customer Support S&OP and marketing in prioritizing orders and if required arrange repositioning between customers (when applicable).
- Customer complaint handling.
- Establish and maintain Customer parameters in the ERP and on documents (ECP and/or customer protocol/contracts).
- Coordinate product and price set-up/updates.
Candidate Profile:
Minimum: Commercial apprenticeship or equivalent.
Preferred: Further education in either export or international customer service.
Languages: Fluent in writing and speaking in English, French and/or German is a plus
Minimum: 3-5 years of experience in an international customer service.
For further details please contact Aleksandra Sztajerowska
email: (see below)
tel.: (see below)
Duration: ASAP to 2018-05-31
Location: Fribourg
Workload: 100%
Role Purpose:
- Order handling for assigned countries from receipt of order till final invoicing in order to secure smooth order processing.
- Preparation and issue of offers and quotations for assigned countries.
- Handling of Letters of Credits and Documentary collections.
- Contact point for customers, distribution centers, plants, suppliers, banks, Area Managers & Controllers as well as forwarders.
- Consignment handling.
- Vacation relief for other countries.
Tasks:
- Receipt of customer orders, review of all terms and conditions, including price and order entry (or review and validation of EDI orders) and order processing according to existing customer protocol/contracts with close follow up to secure on time delivery
- Ensure close follow-up on orders until delivery.
- Manage blocked orders, delivery dates, backorders and make sure to keep customer informed at all times.
- Issue of commercial invoices, proforma-invoices for tenders and quotations, credit notes, commissions and freight invoices (where applicable).
- Organize/assist warehouses, DCs and transportation for export of shipments and constant follow-up until delivery to the customer Support S&OP and marketing in prioritizing orders and if required arrange repositioning between customers (when applicable).
- Customer complaint handling.
- Establish and maintain Customer parameters in the ERP and on documents (ECP and/or customer protocol/contracts).
- Coordinate product and price set-up/updates.
Candidate Profile:
Minimum: Commercial apprenticeship or equivalent.
Preferred: Further education in either export or international customer service.
Languages: Fluent in writing and speaking in English, French and/or German is a plus
Minimum: 3-5 years of experience in an international customer service.
For further details please contact Aleksandra Sztajerowska
email: (see below)
tel.: (see below)
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Marketing/Vertrieb