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Customer Order & Supply Management Specialist
Eingestellt von Michael Bailey Associates - Zurich
Gesuchte Skills: Erp, Marketing
Projektbeschreibung
Job Description:
Order handling for assigned countries from receipt of order till final invoicing in order to secure smooth order processing. Preparation of offers and quotations. Handling of Letters of Credits and Documentary collections. Contact point for customers, distribution centers plants, suppliers, banks, Area Managers & Controllers.
Tasks:
- Receipt of customer orders, review of all terms and conditions, including price and order
- Ensure close follow-up on orders until delivery.
- Manage blocked orders, delivery dates, backorders and make sure to keep customer informed at all times.
- Issue of commercial invoices, proforma-invoices for tenders and quotations, credit notes, commissions and freight invoices.
- Organize/assist warehouses, DCs and transportation for export of shipments and constant follow-up until delivery to the customer Support S&OP and marketing in prioritizing orders and if required arrange repositioning between customers.
- Establish and maintain Customer parameters in the ERP and on documents (ECP and/or customer protocol/contracts).
- Coordinate product and price set-up/updates.
Candidate Profile:
- Minimum: Commercial apprenticeship or equivalent.
- Preferred: Further education in either export or international customer service.
- Fluent in writing and speaking in English French and/or German is a plus
- Minimum: 3-5 years of experience in an international customer service.
Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Order handling for assigned countries from receipt of order till final invoicing in order to secure smooth order processing. Preparation of offers and quotations. Handling of Letters of Credits and Documentary collections. Contact point for customers, distribution centers plants, suppliers, banks, Area Managers & Controllers.
Tasks:
- Receipt of customer orders, review of all terms and conditions, including price and order
- Ensure close follow-up on orders until delivery.
- Manage blocked orders, delivery dates, backorders and make sure to keep customer informed at all times.
- Issue of commercial invoices, proforma-invoices for tenders and quotations, credit notes, commissions and freight invoices.
- Organize/assist warehouses, DCs and transportation for export of shipments and constant follow-up until delivery to the customer Support S&OP and marketing in prioritizing orders and if required arrange repositioning between customers.
- Establish and maintain Customer parameters in the ERP and on documents (ECP and/or customer protocol/contracts).
- Coordinate product and price set-up/updates.
Candidate Profile:
- Minimum: Commercial apprenticeship or equivalent.
- Preferred: Further education in either export or international customer service.
- Fluent in writing and speaking in English French and/or German is a plus
- Minimum: 3-5 years of experience in an international customer service.
Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Marketing/Vertrieb