Customer Order Management Specialist

Harvey Nash is looking for a Customer Order Management Specialist for a 3 month project in Switzerland.

You are responsible for

. Order handling for assigned countries from receipt of order till final invoicing in order to secure smooth order processing
. Preparation and issue of offers and quotations for assigned countries
. Handling of Letters of Credits and Documentary collections
. Contact point for customers, distribution centers, plants, suppliers, banks, Area Managers & Controllers as well as forwarders
. Consignment handling
. Vacation relief for other countries

Requirements

. Receipt of customer orders, review of all terms and conditions, including price and order entry (or review and validation of EDI orders) and order processing according to existing customer protocol/contracts with close follow up to secure on time delivery
. Ensure close follow-up on orders until delivery.
. Manage blocked orders, delivery dates, backorders and make sure to keep customer informed at all times.
. Issue of commercial invoices, proforma-invoices for tenders and quotations, credit notes, commissions and freight invoices (where applicable).
. Organize/assist warehouses, DCs and transportation for export of shipments and constant follow-up until delivery to the customer
. Support S French and/or German is a plus
. Must be competent in Outlook, word, excel and experienced user in order processing in an ERP system (eg SAP, AS400, Oracle,)

Are you available immediately, have experience working within a Life Science company? Please send your complete CV (Word documents preferred)