Customer Management Technical Consultant, German Speaking

CUSTOMER MANAGEMENT TECHNICAL CONSULTANT/TECH SUPPORT MANAGER QUALIFICATIONS

- 2 YEARS GENESYS EXPERIENCE WITHIN THE LAST 5 YEARS
- A degree in computer science or equivalent degree (university, ETH or FH)
- experience in contact center technologies and projects
- professional experience in the CRM environment (development or integration) and knowledge of CRM standard products
- Impeccable spoken and written German (mother tongue level) and good knowledge of English
- joy of new creativity and innovative solution designs
- High autonomy and flexibility in the application area
- Safe in appearance, integrity and quality-conscious, committed and motivated
- communication skills, teamwork, initiative and resilience
- flexibility and mobility (inserts in all of Switzerland)

CUSTOMER MANAGEMENT TECHNICAL CONSULTANT/TECH SUPPORT MANAGER EXPERIENCE

- Engineering of computer telephony integration (CTI) and CRM applications of contact centers
- Design and implementation of solutions
- Project management
- Technical advice to our clients
- Presales unterstützung
- Serving customers in the area of maintenance and support

CUSTOMER MANAGEMENT TECHNICAL CONSULTANT/TECH SUPPORT MANAGER LAUNGAGES

- German (Fluent or very good knowledge of written and spoken)
- English (very good command of spoken and written)
- Other languages (especially French ) is an advantage

This is a Fantastic opportunity for a CUSTOMER MANAGEMENT TECHNICAL CONSULTANT/TECH SUPPORT MANAGER to work with a market leading Consultancy in Bern on an initial 9 month contract.

PLEASE APPLY WITH AN UP TO DATE CV AND A BRIEF SUMMARY OF YOUR RELEVANT EXPERIENCE FOR THE ROLE.