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Customer Field Representative

Eingestellt von Capita Resourcing

Gesuchte Skills: Client

Projektbeschreibung

My client a leading energy provider in the UK is currently seeking a Debt Collector. You shall be required to act as a representative for my client and visit customers to discuss account information and solutions.

The successful person will communicate effectively with people at all levels both internally and externally and will be expected to contribute to an enthusiastic and positive climate to help others. You should be able to demonstrate initiative and a willingness to take on challenges and be committed to dealing with all customers as efficiently and professionally as possible.

The person required should have the ability to build a rapport with customers and have a calm and reassuring manner. In addition they must act with authority. You will report to a Field Service Manager who reports to the Field Debt and Revenue Protection Manager and the jobholder is responsible for using the companies equipment and ensuring all work is accurate and entered on time.

Attention to detail is paramount when dealing with customer details and queries and you shall be working in conjunction with other team members and team managers to effectively meet company standards, targets and deadlines.

They should know when to raise problems with others and have an understanding of how to escalate problems.

The person required MUST have a full driving licence as you will be required to be mobile and you should be able to demonstrate flexibility in regards to working hours to meet the needs of the business.

If this could be of interest please apply with an up to date CV for further details.

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Capita Resourcing