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Customer Contact Advisor - 12 Month Fixed Term Contract
Eingestellt von Resource Solutions Group - Sovereign Housing
Gesuchte Skills: Sales, Consultants, Social media
Projektbeschreibung
CUSTOMER CONTACT ADVISOR
12 MONTH FIXED TERM CONTRACT
NEWBURY
SALARY: UP TO £24,000 PER ANNUM + BENEFITS
Sovereign is a customer focused and ambitious organisation, committed to creating homes and communities where people want to live. We currently own and manage 36,000 properties and provide homes and services for over 80,000 residents.
Having trebled in size over the past four years, with investment to build more than 3,600 new affordable homes over the next three years, we are leaders in our sector and are experiencing incredible changes as an organisation.
In order to meet our growing needs we have a fantastic new opportunity to join our organisation as a Customer Contact Advisor within the Home Ownership division on an initial 12 month Fixed Term Contract. The Customer Contact Advisor will work with new and existing customers via a range of media (phone, email, social media, SMS) and will be responsible for providing an efficient lead management service to our Sales Consultants roles and deal with related administration.
You will build rapport with our customers to understand their circumstances, needs and what is important to them. The Customer Contact Advisor will develop an understanding of our products and will be able to explain how shared ownership works in a clear and concise manner to customers.
The successful candidate will have previous sales experience, gained in a telesales environment. You will be able to demonstrate experience of building customer relationships with both internal and external stakeholders. You will have proven administrative skills, be proficient in MS Office and have experience of maintaining databases. Experience of property sales would be beneficial but is not essential.
Closing date for applications is 22nd January with interviews being held w/c 27th January
IF YOU ARE UNABLE TO APPLY ONLINE PLEASE CONTACT THE RECRUITMENT TEAM ON TO DISCUSS AN ALTERNATIVE METHOD OF APPLICATION.
Projektdetails
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Einsatzort:
Newbury, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
12 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Marketing/Vertrieb, Organisation/Management