Customer Communications/Marcomms Manager

Customer Communications/Marcomms Manager

Project People are currently recruiting on behalf of a leading consumer brand company in Maidenhead town centre for a Customer Communications Manager. This is an urgent requirement and we require someone on a contract basis until the end of the year (initially).

As Customer Communications Manager you will primarily be responsible for leading and influencing the strategic direction for customers and creating meaningful communication strategies. Making use of data analytics and customer insights (from customer research), you will ensure consistency of messages to achieve business objectives.
As part of your role you will need to manage the campaign planning and delivery team, liaise with any external agencies (to ensure delivery of message) and also manage a team of 3 (conducting 1-2-1s etc).

Skills we are looking for:
- Proven ability to plan, develop and execute customer communication strategy
- Experience of managing a large customer base
- Outstanding interpersonal skills
- Confident presentation skills
- Ability to judge effectiveness of campaigns and translate analytics
- Experience of managing and developing a team

If you are interested in this exciting and challenging contract opportunity as Customer Communications Manager, please submit your CV on line to Salome Maybanks.

Please note, due to an increased interest in these positions we are not able to respond to all applications, if you have not heard back within 3 days unfortunately you have been unsuccessful on this occasion. Please keep checking our website for further opportunities.

Project People Ltd is acting as an Employment Business in relation to this vacancy.