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Customer Care Representative - Grubhub

Eingestellt von NexRep

Gesuchte Skills: Support

Projektbeschreibung

GrubHub Customer Care Representative (work at home call center position)

GrubHub is the nation's leading online and mobile food ordering company dedicated to connecting hungry diners with local takeout restaurants. The company's online and mobile ordering platforms allow diners to order directly from approximately 35,000 takeout restaurants in more than 900 U.S. cities. You will be multi-tasking in cloud-based applications on your computer so you can access customer and restaurant information. Your customers order a delicious meal that can be delivered to their home or picked up at the restaurant. Your commitment to providing the best customer service will be important when representing the GrubHub brand.

DUTIES

- Documents transactions by completing forms and record logs
- Maintains quality service by following NexRep service levels
- Customer Focus
- Data Entry Skills
- Persistence
- Product knowledge

ADDITIONAL INFORMATION

- Pay is hourly for your available time.
- NexRep request a 20 hour minimum but you are welcome to work more.
- This call type is open from 7:00pm-03:00am EST, Thursday through Sunday

BENEFITS & PERKS

- NexRep agents have the freedom to choose their schedules and availability. Working from home without the requirement of an 8-hour shift, allows agents the flexibility to balance business and family.
- NexRep agents can grow their income by applying experiences, skills, and certifications they gain to optimize their working hours, instead of waiting for a 3% annual increase from their employer.
- At NexRep, you'll be an independent contractor, not an employee. There are many advantages to this, including the ability for you to choose when you will provide services.
- Unlike other companies that provide work-from-home opportunities, you will not just be a number in a report. From your initial phone assessment through certification to live calls and chats, NexRep's experienced, professional staff provides the personalized support that will enable you to reach your full potential.

REQUIREMENTS

- Computer Requirements: Memory = 2.0 GB and Processor= 2400 MHz or 2.0 GHZ
- Internet speed = 1.0 Mbps
- Must be available to contract Friday and Saturday from 7:00pm-03:00am EST

INTERESTED CANDIDATES PLEASE CLICK 'APPLY' TO SUBMIT YOUR APPLICATION ONLINE.

Projektdetails

  • Einsatzort:

    Louisville, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

NexRep