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Customer Care Analyst

Eingestellt von IT Alliance Ltd

Gesuchte Skills: Sales, Support, Marketing

Projektbeschreibung

JOB DESCRIPTION

6 MONTH CONTRACT INITIALLY

KEY DUTIES/RESPONSIBILITIES:

- Customer Reception, including morning setup, greeting of customers, catering, facility preparation and other logistical details as assigned
- Identifying appropriate presenters and executives for individual meetings
- Gathering feedback via the NPS survey from the customer/prospect, account team and presenters.
- Familiarity of Dell IT equipment onsite, and initiate and escalate as required for support
- Become familiar and master SFDC for intake and CBC metrics

QUALIFICATIONS:

- Customer Champion
- Excellent time management and organizational skills
- Excellent communication and listening skills
- Comfortable with senior level executives
- 2-3 year's experience in sales and/or marketing
- Good with PowerPoint.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

IT Alliance Ltd